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Go to the shopShipping & Returns
Shipping & Returns
Returns Policy
You may return most new, unopened or unworn items in their original condition within 30 days of delivery to the address listed below for a full refund. We will pay for the return shipping costs if the return is a result of our error (you received an incorrect or defective item).
You should expect to receive your refund within two to four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Our Returns address is:
Cross Colours
Returns & Exchanges
311 N. Robertson Blvd., Suite 458
Beverly Hills, CA 90211
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Please note that we are NOT responsible for any customs duties on international shipments.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. We will do our best to ship Holiday orders in a timely manner, but can not guarantee that they will be delivered on time if they are placed within one week of December 25th.
Free shipping for purchases of $100 or more covers standard shipping. If you wish to have your order shipped using expedited shipping, we will email you a quote for the difference and provide a Paypal link for payment of the difference.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
